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MudCrab Labs

Support

Help and support

Answers, downloads, and a real person when you need one. Start with a channel below, or jump to a common topic.

Discord

The fastest way to reach us. Live help from staff and the community.

Open Discord

Forum

Guides, announcements, and answers to common questions.

Visit the forum

Email support

Order or technical question? Email support@mudcrab.co with your order id and we will help.

Email support

Support

support@mudcrab.co

Orders, license keys, and technical help. Include your order id.

Business

hello@mudcrab.co

Partnerships, press, bulk licensing, and other business matters.

After you buy

How delivery works

Every order is delivered through your dashboard. Here is the whole flow, start to finish.

  1. 1 Buy any product with crypto or card at checkout.
  2. 2 We email a temporary password to the address you used.
  3. 3 Login at your dashboard with that temporary password.
  4. 4 Choose your own password when prompted.
  5. 5 Download your loaders, redeem keys, and track your subscription.

Common topics

Find what you need

Signing in

Use the temporary password we emailed after purchase, then set your own.

Redeeming a key

Activate a license key from the Keys section of your dashboard.

Downloads and loaders

Grab the latest loaders and resources once you are signed in.

Payments and crypto

How crypto and card payments, delivery, and refunds work.